FAQs
How are the DVDs packaged?
All DVDs are factory produced and shrink wrapped.
Are the DVDs originals?
Some are, but a lot are independently produced projects and are authorized copies.
How fast are orders shipped?
Orders received before 12 noon are shipped the same day.
What are your return policies?
All of our store policies are available
here.
What if I need to change my order?
Please contact us right away if you need to change your order. We will try to assist you if the order hasn't already shipped out.
How can I check on the status of my order?
Visit our main website
houseofnubian.com and log into your account using the MY ACCOUNT link in the top right to check on the status of your order. You can also contact our
Customer Service reps directly.